Privacy Policy

Last updated: June 15, 2024

1. Introduction

Welcome to OneSync ("we," "our," or "us"). We are committed to protecting your privacy and handling your data with transparency and care.

This Privacy Policy explains how we collect, use, and share information about you when you use our music distribution platform, websites, and other services (collectively, the "Services").

2. Information We Collect

2.1 Information You Provide

  • Account information: When you create an account, we collect your name, email address, and password.
  • Profile information: Information you add to your profile, such as a profile picture, biography, or social media links.
  • Music and content: Music files, artwork, lyrics, and other content you upload to our platform.
  • Payment information: Payment details when you subscribe to our services or receive royalty payments.
  • Communications: Information you provide when contacting our support team or participating in our forums.

2.2 Information We Collect Automatically

  • Usage data: Information about how you use our Services, including which features you use and how often.
  • Device information: Information about the device you use to access our Services, including device type, operating system, and browser type.
  • Log data: Server logs, IP addresses, and other technical data when you use our Services.
  • Cookies and similar technologies: Information collected through cookies and similar technologies to enhance your experience.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process transactions and distribute royalty payments
  • Distribute your music to streaming platforms and stores
  • Communicate with you about our Services, updates, and promotional offers
  • Monitor and analyze usage patterns and trends
  • Protect against fraudulent or unauthorized transactions
  • Comply with legal obligations

4. Sharing Your Information

We may share your information with:

  • Music platforms and stores: To distribute your music as requested
  • Service providers: Third-party vendors who help us provide our Services
  • Affiliates: Our subsidiaries and affiliated companies
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Update or correct your personal information
  • Deletion: Request deletion of your personal information
  • Restriction: Request restrictions on our use of your personal information
  • Portability: Request a copy of your personal information in a structured, machine-readable format
  • Objection: Object to our processing of your personal information

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. However, no internet transmission is ever completely secure, and we cannot guarantee the security of information transmitted through our Services.

7. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws different from your country. By using our Services, you consent to the transfer of your information to countries outside your country of residence.

8. Children's Privacy

Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@onesync.io.